Privacy policy

Privacy Policy

At Capilus, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from www.capilus.in.

Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device, including:

  • Browser type
  • IP address
  • Time zone
  • Cookies installed on your device

As you browse the site, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the site. This is referred to as Device Information.

Order Information

When you place or attempt to place an order, we collect certain information including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Note: Payment details such as card numbers are processed securely by our payment gateway providers. Capilus does not store or have access to your complete payment information.

Together, Device Information and Order Information are referred to as Personal Information.

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Communicate with you
  • Screen orders for potential risk or fraud

We use Device Information to:

  • Improve and optimize our website
  • Analyze customer behavior and site performance
  • Evaluate marketing and advertising effectiveness

Sharing Your Personal Information

We share your Personal Information with trusted third parties to operate our business effectively. For example:

  • Shopify powers our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

Data Retention

We retain your Order Information for our records unless and until you request its deletion, subject to legal and regulatory requirements.

Your Rights

If you are a resident of the European Union, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the details below.

Please note that your information may be transferred outside of Europe, including to servers located in Canada or the United States, for processing and storage.

Do Not Track

We do not alter our data collection and usage practices in response to Do Not Track signals from your browser.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: mrbansal@capilus.in
Phone: +91 9971820491